This Letter of Assurance (“LOA”) applies to all purchases made through IoTMart and becomes effective upon the customer's acceptance of this LOA during the checkout process.

This LOA is issued in favor of: Advantech Europe B.V.

Located at: Science Park Eindhoven 5708, 5692 ER Son, Netherlands

Advantech Europe B.V. is a wholly owned subsidiary of Advantech Co., Ltd ("Advantech HQ"), which is the ultimate parent company of the Advantech group. This LOA is issued for the benefit of Advantech Europe B.V. and, where applicable, the Advantech group, including Advantech HQ and its Affiliates. References to "Advantech" in this LOA shall be construed accordingly.

By placing an order through IoTMart, the customer certifies, represents, and warrants that:

1. Compliance with Export and Sanctions Laws

The Company acknowledges that the products, software, technology, technical data, and services provided by Advantech and/or its Affiliates (collectively, “Controlled Items”) are subject to applicable export control and economic sanctions laws and regulations, including but not limited to:

The Company further acknowledges that the applicability of Export and Sanctions Laws may extend to Controlled Items due to the incorporation of controlled content, software, or technology.

The Company further acknowledges that, under Article 4 of the EU Dual-Use Regulation, authorization may be required for the export of items not listed in Annex I where the exporter has been informed by the competent authority, or is aware, that such items are or may be intended for use in connection with weapons of mass destruction, military end-uses in embargoed destinations, or other prohibited purposes (the "EU Catch-All Controls").

For the avoidance of doubt, Controlled Items also include any replacements, updates, upgrades, or related support provided in connection with the original products or services.

For the purposes of this LOA, "Affiliate" means, with respect to any entity, any other entity that directly or indirectly controls, is controlled by, or is under common control with such entity.

For the purposes of this definition, "control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through ownership of voting securities, by contract, or otherwise. The Company shall comply with all such Export and Sanctions Laws.

The Company shall not take any action intended to circumvent applicable Export and Sanctions Laws.

2. Prohibited Destinations and Diversion

The Company shall not, directly or indirectly, export, re-export, transfer, or otherwise provide any Controlled Items to any country, territory, person, or transaction prohibited or restricted under applicable Export and Sanctions Laws. As of the date of this LOA, prohibited or highly restricted destinations include, without limitation, Cuba, Iran, North Korea, Syria, Russia, Belarus, Myanmar, and certain regions of Ukraine (including the Crimea region, the non-government-controlled areas of the Donetsk and Luhansk oblasts, and other regions subject to applicable EU sanctions measures). This list is subject to change, and the Company shall remain responsible for compliance with then-current applicable restrictions.

In accordance with EU restrictive measures against Russia (including Council Regulation (EU) No 833/2014, as amended), the Company shall include in its downstream contracts a contractual prohibition on the re-export of Controlled Items to Russia or for use in Russia (the "No-Russia Clause"), and shall use its best efforts to ensure that its customers comply with such prohibition.

The Company shall promptly notify Advantech if it becomes aware of any circumvention or suspected circumvention of such prohibition. The Company represents that it will not engage in any transaction involving Controlled Items where it has reason to believe that such items may be diverted to a prohibited destination or end-user.

3. Restricted Parties and Screening

The Company represents and warrants that it is not a Restricted Party and is not owned or controlled, directly or indirectly, 50% or more in the aggregate, by one or more Restricted Parties. The Company shall not provide Controlled Items to any person or entity listed on applicable restricted or denied party lists, including but not limited to:

The Company shall implement and maintain written screening procedures and conduct restricted party screening prior to and, where appropriate, during transactions involving Controlled Items.

The Company shall screen not only itself and its direct counterparties, but also, where applicable, the end user identified in the transaction documentation, as well as intermediaries, brokers, freight forwarders, carriers, and financial institutions involved in the transaction.

The Company shall maintain appropriate internal controls to support compliance with this LOA. Where the Company identifies a potential match against any applicable restricted party list, it shall refrain from proceeding with the transaction until the matter has been resolved to its satisfaction and, where required, to the satisfaction of the relevant competent authority.

4. End-Use and End-User Restrictions

The Company shall ensure that Controlled Items are not used for any prohibited end-use, including:

The Company shall apply EU Catch-All Controls and shall not proceed with any transaction where it knows or has reasonable grounds to suspect that the Controlled Items are intended for a prohibited end-use.

5. Licenses and Compliance Documentation

The Company shall be responsible for obtaining any required import or export licenses, permits, or approvals at its own expense, including any authorization required under the EU Dual-Use Regulation.

Where an EU General Export Authorisation (EUGEA) under Annex II of Regulation (EU) 2021/821 is available and applicable, the Company shall ensure that the conditions of such authorisation are satisfied and, where required, that registration with the relevant national competent authority is completed prior to export.

Where an individual or global export licence issued by a national competent authority is required, the Company shall obtain such licence prior to proceeding with the relevant transaction.

Upon request by Advantech, the Company shall provide transaction-specific information or documentation, including end-user or end-use statements, necessary to support compliance with Export and Sanctions Laws.

The Company shall ensure that such information is accurate and complete.

6. Transaction Review and Compliance Control

The Company agrees to cooperate with Advantech in addressing export compliance requirements.

Advantech may request additional information or documentation to assess compliance with Export and Sanctions Laws. Advantech may delay, suspend, or refuse to proceed with any transaction if:

7. Downstream Compliance

The Company assumes full responsibility for ensuring that any downstream transfer of Controlled Items complies with Export and Sanctions Laws.

The Company shall ensure that its counterparties and customers are subject to corresponding compliance obligations, including the No-Russia Clause required under applicable EU restrictive measures.

The Company shall use its best efforts to monitor and prevent the circumvention of Export and Sanctions Laws by its downstream customers, including by conducting appropriate due diligence on the intended end-use and end-user of Controlled Items.

Any violation by the Company's customers or third parties that was known to, or should reasonably have been detected by, the Company shall constitute a material breach by the Company of its obligations to Advantech.

8. Recordkeeping

The Company shall maintain complete and accurate records of transactions involving Controlled Items, including relevant compliance documentation, for a minimum period of five (5) years or as required by applicable law.

9. Audit and Information Requests

Advantech may, upon reasonable notice, request information or documentation, including supporting records relating to screening, end-user information, end-use statements, and relevant transaction documents, as necessary to verify the Company’s compliance with this LOA.

The Company shall cooperate and provide such information without undue delay.

10. Notification of Non-Compliance

The Company shall promptly notify Advantech upon becoming aware of any actual or suspected violation of Export and Sanctions Laws relating to Controlled Items.

11. Suspension and Termination

Advantech may suspend shipments or terminate the relevant transaction or any related agreement without liability if the Company fails to comply with this LOA.

12. Indemnification

The Company shall indemnify, defend, and hold Advantech and its Affiliates (including Advantech HQ and Advantech Europe B.V.) harmless from and against any claims, liabilities, damages, fines, penalties, regulatory enforcement actions, or expenses (including reasonable legal fees) arising from the Company's non-compliance with this LOA or with applicable Export and Sanctions Laws.

For the avoidance of doubt, such liability may include fines and penalties under EU law, including under Directive (EU) 2024/1226 and applicable national implementing legislation.

Advantech shall have no liability to the Company for any delay or non-performance of its obligations resulting from Advantech's good-faith efforts to comply with Export and Sanctions Laws.

13. Governing Law and Jurisdiction

This LOA shall be governed by the laws of the Netherlands.

Any dispute shall be subject to the exclusive jurisdiction of the competent courts of Amsterdam, the Netherlands, provided that Advantech reserves the right to seek injunctive or other equitable relief in any jurisdiction it deems appropriate.

This LOA must be signed by a duly authorized representative of the Company who has the authority to bind the Company to the obligations set forth herein.

By signing below, the signatory represents and warrants that they are authorized to execute this LOA on behalf of the Company.